Reflecting Hope Google Analytics

Wednesday, February 8, 2012

It was (insert computer program name)'s fault!

Why is it that we always blame the program when something goes wrong?  I have been surprised at how many times in the last few days I have heard people blame a computer program for supposedly not working.  The assumption is always that the computer messed up. 

Sometimes the program does make a mistake, but more often then not the error people experience is one that they caused.  User error happens more often than we are willing to admit.   

Why do we blame the program?  Did we have bad first experiences with computer programs that have tainted our view towards them for the rest of our lives or is it easier to blame the program because it cannot argue back with us? 

Please, when you make a mistake, own it.  Don't try to hide behind a computer program.

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